Frequently Asked Questions
Everything you need to know about your next timeless timepiece.
What kind of warranty comes with my Somerville watch?
Every timepiece purchased from Somerville Watch Co. includes a 24-month limited international warranty that covers manufacturing defects and movement issues.
How long does shipping take and is it tracked?
Standard shipping typically takes 3-5 business days within the continental US. All orders include a tracking number sent via email as soon as the package leaves our warehouse.
What is your return policy if I am not satisfied?
We offer a 30-day hassle-free return policy. Items must be in their original, unworn condition with all protective films and packaging intact to qualify for a full refund.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Please note that international customers are responsible for any customs duties or import taxes imposed by their local government.
Are your watches water-resistant?
Most of our watches feature a water resistance rating of at least 5ATM (50 meters). We recommend checking the specific product page for your model's exact depth rating before exposing it to water.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm.